AI agents for companies that can’t send data to the cloud.

Banks, healthcare and the public sector want AI but can’t risk a data leak. We have built state-of-the-art AI agents, configurable and adjustable to your needs, and we run them inside your infrastructure. Nothing leaves your network.

Ten AI agents on the shelves of a closed, lit cabinet, each connected to a locked hub with the IH-Tech mark: a private AI team inside your company.

Agents and AI models run inside your network. No outside AI service.

  • Your own servers
  • Your private cloud
  • Air-gapped networks

How we build your agent

Four steps, from understanding your process to a team that uses the agent every day.

  1. 1

    Week 1

    Learn your process

    We sit with the people who do the work, map the process step by step and find the systems that hold the information. You get a written plan before anything is built.

  2. 2

    Weeks 2 to 3

    Customize your agent

    We build and configure the agent around your process: your rules, your approvals, your wording, and connections to your databases and the tools your teams use.

  3. 3

    Weeks 3 to 4

    Deploy and test with your team

    We install it inside your infrastructure, or in our cloud if you prefer, and test it with your team on real requests until the results meet the standard you set.

  4. 4

    From week 5

    Onboard your team

    We train your employees and administrators, hand over the controls and stay with you: monthly reviews, updates you approve, and the next process when you are ready.

Your data never leaves your company

Most AI services can only reach other cloud tools. The answers your employees need sit in your customer database, ERP, core banking or data warehouse. Our agents are installed in your own infrastructure, next to those systems, and join them with the tools your teams use in one answer or action.

  • We never see your data

    The agent and its AI models run on your servers. No external AI service is called.

  • It works within your rules

    Read-only by default, with limits you set. Anything sensitive waits for a person.

  • Every action is recorded

    Questions, answers, actions and approvals, with a complete history.

  • Never used for training

    Your data is only used to do your work.

Inside your infrastructure

Installed on your own servers or private cloud. Connects internal databases and external tools. Your team decides when to install updates.

Live in four to six weeks

In our private cloud

We set up, run, monitor and update everything. Data is encrypted, kept in Europe, access-controlled and every access is recorded.

Live in two to three weeks

What changes for your team

Figures from the Customer Desk AI Agent case studies: six companies, six processes.

Read the case studies
  • 61%

    of routine requests answered without a person

  • 4 min

    for a request to reach the right team, instead of hours in a shared inbox

  • 0

    records leaving the company when the agent runs inside your infrastructure

Illustrative scenarios with unnamed companies. Actual results depend on your volume, the systems connected and how the agent is configured.

Questions about working with us

Do we have to replace the tools we use?

No. The agents work with the tools your teams already use, such as Microsoft Teams, Slack, Outlook, Jira, Salesforce or SAP, and add your internal systems to them.

Can we start with one process?

Yes, and we recommend it. Most companies start with one team and one process, see the results within weeks, and then add the next agent on the same setup.

What do you need from our side?

One person who knows the process well, access to a test version of the systems involved, your rules for what the agent may do alone, and a few hours a week from the team during testing.

Can you see our data?

Not when the agent runs inside your infrastructure. The agent and its AI models run on your servers, no external AI service is called, and we have no access to what it processes. In our private cloud, data is encrypted, kept in Europe, access-controlled and every access is recorded.

How long does it take?

Usually four to six weeks inside your infrastructure and two to three weeks in our cloud, from the first conversation to your team using the agent.

How is it priced?

It depends on the agent, the deployment and your volume. After the first conversation you get a written proposal with the setup, a timeline and a price.

Start with one process.

Tell us which internal process slows your team down, which systems hold the information, and where your data must stay. You get a written proposal with the right agent, the setup, a timeline and a price.

Ask for a proposal info@ihtech.ba

Sarajevo, Bosnia and Herzegovina